Enjoying NEMforecast

To help you get the most out of your NEMforecast package, we have created this handy online support area. Feel free to browse this area at your leisure.

Getting up and running (installation and troubleshooting)

• Installation - Getting NEMforecast running
• Activation (Licencing) - Managing your NEMforecast licences
• Troubleshooting - Technical Support

The Basics

• An Overview of the NEM
• Forecasting the future of the NEM
• Components of NEMforecast
  • NEMforecastUpdater
  • Data Viewing Tool
  • Messages
• Glossary of Data
  • Short Term
    • STPASA run types
    • NEMMCO's STPASA
    • BOM's Weather Forecasts
  • Medium Term
    • MTPASA run types
    • NEMMCO's MTPASA
    • d-cypha Futures Pricing

Getting the most value from your licence

• General Principles
  • The Timeline
• Understanding the Short-Term Data
  • Viewing the big picture
  • Seeing the detail of a selected half hour
  • NEMMCO Notices
• Understanding the Medium-Term Data
  • Viewing the big picture
  • Seeing the detail of a selected day
  • NEMMCO Notices
• Run Comparisons
  • Comparing different ST and MT PASA runs

If you can't find a solution to your problem, click here to lodge a request for support with our dedicated support team.

Alternatively, call toll free on 1300 762 637 in Australia or +61 7 3368 4064.